How To Buy
Placing an order with SmartBuy is easy. You can place orders in 3 Ways.
Here are the steps you need to follow to place an order. If you have any problems when following these steps, please contact us.
- Find the Items You Want
First you will need to browse or search for the items you would like to order. When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find more information about the item.
- Add the Items to Your Shopping Cart
To order an item click the "Add to Shopping Cart" button on the item's product detail page. Once you've added an item to your Shopping Cart, keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the at the top of every page of our website.
- Proceed to Checkout
Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you don't want to purchase a particular item right away, just leave the items on the Shopping Cart and the items will still be there for later. Even if you logout of your account or close your browser. When you're ready to place an order for everything in the Shopping Cart, click the "Proceed to checkout" button. You will be taken to the first page of the order form.
Note: The instructions below outline each step of our online order form. If at any point you encounter difficulty or receive an error message, please contact us.
- Sign In
Indicate that you are a new customer. Enter your e-mail address. (Keep in mind that the e-mail address you provide here will be the only e-mail address to which we can send information about subsequent orders.) Enter a Username and password here to create an account. If you are a returning customer fill in the user name and password from the first order. Click the "Sign in" button.
- Enter a Shipping Address
Tell us where you would like to ship your order. Please note that we do not ship to Post Office Boxes. You can send the item to most cities within Nigeria. Make sure the zip codes match the location where you want us to ship your order. Have a look at the list here.
- Choose a Shipping Method
We deliver using TRANEX Courier. So this is the only option you will find for shipping. We offer FREE delivery for most items within Lagos metropolis. We will estimate shipment rates for you on the order form, just before you submit your order. You will see estimated shipment and delivery dates in the e-mail we send you to confirm your order.
- Provide Payment Information
Next, let us know how you would like to pay for your order. You can also pay by making direct deposits to our Zenith Bank account. Where available, use the Smartbuy customized deposit slips.
*All orders must be prepaid.If you are making Cheque deposits, please note that the funds would have to clear before we ship out the items and this takes about 2-3 working days.
- Review and Submit Your Order
Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "Place Your Order" button to submit your order. Once you place your order you will see the following message "Thank you--we have received your order". Later you'll receive an order confirmation e-mail. We will send you another e-mail message at the time of shipment.
- Check Your Order Status
If you would like to review or change something about the order you placed before it enters the shipping process i.e. as long as it isn't listed as "dispatching soon" or "recently dispatched" you can change or cancel the order. Click the SHOP link in the top right corner of most pages on our site and then click "Account", "View Orders and you will be able to change the particulars of your order without having to contact us.
Our store is located at 59 Rasaq Balogun Street, Off Adeniran Ogunsanya, Surulere, Lagos.
Please note that not all items on the website are available for purchase at our store location. Please call to confirm.
To order by phone, please call 08051019090. We would require the following information when taking orders over the phone. Full name, mobile number, full delivery details and email address. So please keep these info close before placing the call.